Enquiries, Feedback & Complaints
Contacting Elite Care Medical 24 with your Enquiries, Feedback & Complaints is essential for us to improve the service we provide. Please use the form below to submit your compliments or complaints about the services we have provided. Please complete the form below and include as much information as possible.
Our team is committed to ensuring the services we provide are the best as they can be and you can help us maintain our 100% satisfaction rate. We aim for 100% satisfaction with the services we provide but we are aware that on occasion, we may get something not quite right. With our Duty of Candour Policy we promise to ensure in the first instance to apologise for any error we may have made, follow this up with an in depth investigation and take action to ensure it does not happen again.
Your feedback is important to us, we welcome any feedback from patients, members of the public and students. Elite Care Medical 24 uses feedback to continuously monitor how we are doing and is always striving improve the quality of our care and services.
• Did we exceed your expectations?
• Do you have a concern?
• Do you have a suggestion to help us improve?
Tell us about your experience to allow us to improve our services where needed or pass on your praise to our staff.
